Lisa Gunderson

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Lisa is one of the best there is at transferring knowledge to adults.  She is a stellar trainer and facilitator for  organizations. Her focus areas are teaching professionals how to provide exceptional customer service, leadership development, improving team interactions using personality styles, and professional communication.

While she is one of the premier corporate trainers, she is also a subject-matter expert in family-run businesses.


Dr. Ian Roberts


Dr. Roberts is a turnaround specialist. He has worked mostly in urban educational environments. However, his seven strategies for turnaround are proven in business and industry settings where similar challenges exist. He co-authored The Power of Seven-Second Chances with Nicole and exemplifies empathetic and compassionate leadership.

His work history includes being a commissioned Army officer, law enforcement officer, K-12 teacher and principal, and Superintendent for St. Louis Public Schools. He is also a former Olympic Track and Field Athlete (2000 Olympic Games in Sydney, Australia).


Dr. Ron Smith

Sometimes the issues are not with the people. The processes are broken. Dr. Ron Smith is our efficiency driver. He has the uncanny ability to cut through the confusion and see a clear path forward. His experience includes decades of leading supply chain, operations, and engineering. Ron knows that the devil is in the data. He uses process improvement tools to build high performing teams and organizational capabilities in order to achieve superior results.

  • PHD, Computational Science and Engineering North Carolina A&T State University

  • MBA, Auburn University

  • BS, Chemical Engineering North Carolina A&T State University